Aperian Copilot: A New Approach to Cross-Cultural Interactions

Effective communication and collaboration across diverse cultures are more critical today than ever. Whether you’re part of a multinational team, working abroad, or frequently interacting with colleagues from different cultural backgrounds, navigating differences with others can be challenging.

Aperian Copilot: Your Solution for Successful Cross-Cultural Communication

Aperian Copilot is an AI-powered tool that helps navigate the complexities of cross-cultural communication with confidence. It provides answers to questions and curiosities related to working across cultures in any language, helping avoid common miscommunications and enhance collaboration with people worldwide. Aperian Copilot responds and performs tasks with trustworthy information from our 100+ GlobeSmart Guides, which contain expert, research-backed cultural information and advice.

Aperian Copilot can be used in many different situations. Here are some ways you can use Aperian Copilot to enhance your global interactions:

Getting Relevant Information for Workplace Interactions

Prompt examples:

• I am going to Tokyo next month to give a presentation. What are the top three things I should keep in mind?

• I don’t drink alcohol. How important is it to go out with colleagues to eat and drink after work in Spain? 

• I’m meeting my new manager for the first time. He’s from Singapore. Can you give me two appropriate conversation starters?

Understanding cultural norms and practices is essential for building strong professional relationships. Aperian Copilot draws from GlobeSmart Guides to provide accurate, up-to-date information about various cultures. Whether you’re curious about communication styles in Japan, business etiquette in Brazil, or leadership expectations in Germany, simply ask Aperian Copilot, and you’ll receive tailored insights to help you navigate these cultural landscapes with confidence. This advice is also useful for ensuring culturally respectful interactions when meeting new colleagues and onboarding new team members.

Drafting Culturally Sensitive Emails

Prompt examples:

• I have just been promoted and will be managing a team based in France. Can you please help me write my introductory email? Please include my ten years of experience, my love of baking, and that I am excited to learn and grow in this role. Please include the email in both French and English.

• Can you edit this email to make it resonate more with my Danish client?

• I’m sending out a survey to our employees in India and another to our employees in Germany. Can you give me suggestions for the subject lines for each audience that will appeal to them? Please make them both in English and include reasoning.

Writing emails that resonate across cultures can be tricky. What might be considered direct and efficient in one culture could be perceived as rude in another. Aperian Copilot knows the average work style preferences of different cultures and can help craft messages that are considerate of the cultural styles of others. By understanding the subtleties of language and etiquette, Aperian Copilot can ensure messages are clear, appropriate, and effective, reducing the risk of misunderstandings and fostering better communication.

Giving Feedback in a Culturally Appropriate Manner

Prompt examples:

• I need to give feedback to a direct report in Hong Kong. What is the best way to do this?

• My direct reports in the United States have given me great feedback, but my direct reports in Mexico say I’m rude and too aggressive. Why is this happening?

• What’s the best way to give feedback to someone from Malaysia who just joined my team that is predominantly Canadian?

The manner of giving feedback effectively varies across cultures, and Aperian Copilot helps navigate this by providing insights into cultural norms and offering tailored advice on how to phrase feedback respectfully and constructively. Using Aperian Copilot ensures the feedback will foster positive relationships and continuous improvement, enhancing communication and creating a more inclusive workplace.

Embrace the Future of Cross-Cultural Collaboration

Aperian Copilot is more than just a tool—it’s a game-changer for anyone working in a diverse team. There are so many ways, in addition to those listed above, to use Aperian Copilot to enhance cross-cultural interactions. Aperian Copilot does not offer HR or legal advice, but it does cover these topics for these 104 cultures. Whether you’re working on a cross-functional team, leading a global project, or expanding into new markets, Aperian Copilot gives you the insights you need to succeed. 

For more information about how Aperian Copilot can enhance cross-cultural interactions at your organization, contact us or start a free trial of the Aperian learning platform to try it for yourself.